
Eric Kades
Founder at TextChat by JetSense.ai
Eric Kades is the Founder of TextChat by JetSense.ai. TextChat is a highly personalized live chat tool that brings the timelessness of human connection and the sophistication of AI technology together, in one simple solution.
TextChat has a team size of 75+ and over 100+ customers along with over $1,600,000 in fundraising. TextChat launched on Shopify on the App Store in November of 2020!
TextChat makes website live chat as friendly and easy as texting with a friend, so you can stop missing chats and start closing sales.
- Software
- Live Chat
- 📍Villanova, PA
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Let's talk about
- Chatbots, AI, and how it relates to conversational interfaces.
- Customer Support and Service.
- Importance of human interaction in an AI world.
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Eric Kades, CEO + Founder Eric is the CEO and Founder of JetSense.ai, an AI chatbot platform, and creator of TextChat.com (patent pending), the first live chat and social media to text message solution of its kind. Eric has 20+ years of call center software experience, having worked in a direct marketing capacity with clients in cable, credit cards, insurance, healthcare, politics, and education (e.g. Comcast, Discover Card, United Healthcare, Obama for America, Roche, and Villanova University).
In addition to Connect First (now Ring Central – Engage), Eric and his partners built the first cloud call center software platform specifically for political campaigns, which has been used by multiple presidential campaigns and thousands of congressional campaigns since 2005.

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Eric Kades
Founder at TextChat by JetSense.ai
- Software
- Live Chat
- 📍Villanova, PA
Eric Kades is the Founder of TextChat by JetSense.ai. TextChat is a highly personalized live chat tool that brings the timelessness of human connection and the sophistication of AI technology together, in one simple solution.
TextChat has a team size of 75+ and over 100+ customers along with over $1,600,000 in fundraising. TextChat launched on Shopify on the App Store in November of 2020!
TextChat makes website live chat as friendly and easy as texting with a friend, so you can stop missing chats and start closing sales.
read more
Let's talk about
- Chatbots, AI, and how it relates to conversational interfaces.
- Customer Support and Service.
- Importance of human interaction in an AI world.
--
Eric Kades is the CEO and Founder of JetSense.ai, an AI chatbot platform, and creator of TextChat.com (patent pending), the first live chat and social media to text message solution of its kind. Eric has 20+ years of call center software experience, having worked in a direct marketing capacity with clients in cable, credit cards, insurance, healthcare, politics, and education (e.g. Comcast, Discover Card, United Healthcare, Obama for America, Roche, and Villanova University).
In addition to Connect First (now RingCentral – Engage), Eric and his partners built the first cloud call center software platform specifically for political campaigns, which has been used by multiple presidential campaigns and thousands of congressional campaigns since 2005.
BOOK NOW FOR your podcast
Eric Kades
Founder at TextChat by JetSense.ai
- 📍Villanova, PA
- Software
- Live Chat
Eric Kades is the Founder of TextChat by JetSense.ai. TextChat is a highly personalized live chat tool that brings the timelessness of human connection and the sophistication of AI technology together, in one simple solution.
TextChat has a team size of 75+ and over 100+ customers along with over $1,600,000 in fundraising. TextChat launched on Shopify on the App Store in November of 2020!
TextChat makes website live chat as friendly and easy as texting with a friend, so you can stop missing chats and start closing sales.
read more
Let's talk about
- Chatbots, AI, and how it relates to conversational interfaces.
- Customer Support and Service.
- Importance of human interaction in an AI world.
--
Eric Kades is the CEO and Founder of JetSense.ai, an AI chatbot platform, and creator of TextChat.com (patent pending), the first live chat and social media to text message solution of its kind. Eric has 20+ years of call center software experience, having worked in a direct marketing capacity with clients in cable, credit cards, insurance, healthcare, politics, and education (e.g. Comcast, Discover Card, United Healthcare, Obama for America, Roche, and Villanova University).
In addition to Connect First (now RingCentral – Engage), Eric and his partners built the first cloud call center software platform specifically for political campaigns, which has been used by multiple presidential campaigns and thousands of congressional campaigns since 2005.
As seen on
A free 14-day trial is available at the Shopify App Store or through TextChat.com
JetSense.ai, a leader in live chat and AI-driven chatbots, announces the launch of TextChat, a new sales tool enabling Shopify merchants to receive live chats from their stores via text message. TextChat ensures merchants never miss a sale due to an unanswered live chat inquiry, leading to much higher conversion rates and many more sales.
Timeline
Oct 2020 – Present
TextChat
Founder
We launched the first live chat software that allows you to easily pick up a website live chat with a text message. It’s that easy and, appropriately, it’s called TextChat.
The inspiration for TextChat came from our frustration as a small business trying to staff typical live chat software for our own B2B sales. Other solutions have tons of features, but they all force you to answer live chats via desktop or mobile apps.
Jan 2017 - Present
JetSense.ai
CEO/Founder
Eric is the CEO and founder of JetSense, a provider of bespoke communication solutions with a focus on chatbot creation, data analytics services, messaging technology, and customer support.
Jan 2009 - Present
JetSpring
Founder
Eric is the founder of JetSpring, a provider of education software solutions with a focus on live chat agent support, chatbot creation, data analytics, messaging technology, and real-time social media interaction.
The University of Arizona
B.G.S. Social, Behavioral and Human Understanding Emphasis