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Howard Tiersky

WSJ Bestselling author of Winning Digital Customers: The Antidote to Irrelevance

Howard is the author of the WSJ bestselling book Winning Digital Customers: The Antidote to Irrelevance.

He is also the founder of digital transformation agency, FROM, which has won over 100 awards for user experience design, and helped to redesign the Avis app which is now ranked by JD Powers as #1 in the industry. 

In his 25 year career helping large enterprises win in the digital space, Howard has worked on projects for dozens of Fortune 1000 companies and has been named one of the “Top 10” Digital Transformation influencers by IDG as well as by Enterprise 360.

Howard Tiersky is the Founder and CEO of FROM, a proven digital agency that drives customer enthusiasm and bottom line results.

read more
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BOOK NOW FOR your podcast

Howard Tiersky

WSJ Bestselling author of Winning Digital Customers: The Antidote to Irrelevance

Howard is the author of the WSJ bestselling book Winning Digital Customers: The Antidote to Irrelevance.

He is also the founder of digital transformation agency, FROM, which has won over 100 awards for user experience design, and helped to redesign the Avis app which is now ranked by JD Powers as #1 in the industry. 

In his 25 year career helping large enterprises win in the digital space, Howard has worked on projects for dozens of Fortune 1000 companies and has been named one of the “Top 10” Digital Transformation influencers by IDG as well as by Enterprise 360.

Howard Tiersky is the Founder and CEO of FROM, a proven digital agency that drives customer enthusiasm and bottom line results.

read more

BOOK NOW FOR your podcast

Howard Tiersky

WSJ Bestselling author of Winning Digital Customers: The Antidote to Irrelevance

Howard is the author of the WSJ bestselling book Winning Digital Customers: The Antidote to Irrelevance.

He is also the founder of digital transformation agency, FROM, which has won over 100 awards for user experience design, and helped to redesign the Avis app which is now ranked by JD Powers as #1 in the industry. 

In his 25 year career helping large enterprises win in the digital space, Howard has worked on projects for dozens of Fortune 1000 companies and has been named one of the “Top 10” Digital Transformation influencers by IDG as well as by Enterprise 360.

Howard Tiersky is the Founder and CEO of FROM, a proven digital agency that drives customer enthusiasm and bottom line results.

read more

As seen on

All strategies involve risk. If you want your employees to come to work every day committed to making your story real, they need to see and feel the victory on the other side of that risk and be inspired by what it will mean for themselves, their future, their families, their company, their customers, and the world.

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Howard Tiersky, the CEO of FROM, a digital marketing firm, developed an app designed specifically for the workplace by using the Bluetooth on your smartphone.

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In this HBR Webinar, Howard Tiersky shares tips on delivering an actionable approach to customer experience and dividing responsibilities among the CIO, the CMO, and other key executives.

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Timeline

Oct 2020

Winning Digital Customers: The Antidote to Irrelevance

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Howard’s WSJ bestselling book was published.

Oct 2020

March 2020

Impactful Online Meetings: How to Run Polished Virtual Working Sessions That are Engaging and Effective

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Howard’s Amazon #1 bestseller was published.

March 2020

Dec 2007 – Present

FROM, The Digital Transformation Agency

Founder & CEO

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Howard founded FROM, which has grown to over 100 employees and received over 100 awards for user experience design in the last 12 years

Dec 2007 – Present

Jul. 1991- Mar. 2008

Capgemini

Vice President, Media & Entertainment

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Prior to starting his own business twelve years ago, Howard spent over fifteen years with Capgemini, one of the world’s leading consulting firms, where he was one of the founders of their global digital practice.

Jul. 1991- Mar. 2008

1994 - 2000

Ernst & Young LLP

Director of New Media

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Howard had the incredible opportunity to launch Ernst & Young’s first internet site, their first intranet siteand to introduce many forms of digital media to the global accounting/consulting giant and their clients.

1994 - 2000

Ask me

How do I figure out which CX improvements will have the greatest impact?
What is the best way to approach digital transformation?
What really IS digital transformation and how do you know when it's done?
How do I persuade my large organization to make the investments necessary to win in the digital space?
How do I get ideas from teams that dont seem creative?

Podcast agent: Andreas Perea

andreas@kitcaster.com

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