
Howard Tiersky
WSJ Bestselling author of Winning Digital Customers: The Antidote to Irrelevance
Howard is the author of the WSJ bestselling book Winning Digital Customers: The Antidote to Irrelevance.
He is also the founder of digital transformation agency, FROM, which has won over 100 awards for user experience design, and helped to redesign the Avis app which is now ranked by JD Powers as #1 in the industry.
In his 25 year career helping large enterprises win in the digital space, Howard has worked on projects for dozens of Fortune 1000 companies and has been named one of the “Top 10” Digital Transformation influencers by IDG as well as by Enterprise 360.
Howard Tiersky is the Founder and CEO of FROM, a proven digital agency that drives customer enthusiasm and bottom line results.
- Media & Entertainment
- Retail
- Finance
- 📍Mahwah, NJ
read more
LET'S TALK ABOUT:
- Digital Transformation
- User Experience
- Organizational Change
- Creativity and Ideation
- Designing and Running Workshops
- Scuba Diving
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Howard Tiersky is a successful entrepreneur who has been named by IDG as one of the 10 Digital Transformation Influencers to Follow Today and by Enterprise Management 360°as “One of the Top 10 Digital Transformation Influencers That Will Change Your World.”
He is the author of the WSJ bestselling book Winning Digital Customers: The Antidote to Irrelevance and is the founder of two companies that enable large brands to win in the digital world, FROM: The Digital Transformation Agency, and Innovation Loft.
FROM helps companies grow revenue across digital channels and has created many award-winning web and mobile products for shopping, banking, travel, and entertainment.
Innovation Loft is NYC’s most unique corporate workshop space that uses a proprietary methodology to bring teams together to maximize creativity and alignment.
Howard’s dozens of Fortune 1000 clients have included Verizon, NBC, Nutrisystem, Viacom, Avis, Universal Studios, JPMC, NFL, and even digital leaders like Facebook, Spotify, and Amazon.
Prior to starting his own business twelve years ago, Howard spent over fifteen years with Capgemini, one of the world’s leading consulting firms, where he was one of the founders of their global digital practice.
Howard speaks regularly at major industry conferences, and has served on the faculty of the NYU Interactive Telecommunications Program.
He is a frequent contributor to CIO Magazine. Howard lives in Mahwah, NJ, just outside NYC with his wife, Lana, a psychologist and his five children.

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Howard Tiersky
WSJ Bestselling author of Winning Digital Customers: The Antidote to Irrelevance
- Media & Entertainment
- Retail
- Finance
- 📍Mahwah, NJ
Howard is the author of the WSJ bestselling book Winning Digital Customers: The Antidote to Irrelevance.
He is also the founder of digital transformation agency, FROM, which has won over 100 awards for user experience design, and helped to redesign the Avis app which is now ranked by JD Powers as #1 in the industry.
In his 25 year career helping large enterprises win in the digital space, Howard has worked on projects for dozens of Fortune 1000 companies and has been named one of the “Top 10” Digital Transformation influencers by IDG as well as by Enterprise 360.
Howard Tiersky is the Founder and CEO of FROM, a proven digital agency that drives customer enthusiasm and bottom line results.
read more
LET'S TALK ABOUT:
- Digital Transformation
- User Experience
- Organizational Change
- Creativity and Ideation
- Designing and Running Workshops
- Scuba Diving
--
Howard Tiersky is a successful entrepreneur who has been named by IDG as one of the 10 Digital Transformation Influencers to Follow Today and by Enterprise Management 360°as “One of the Top 10 Digital Transformation Influencers That Will Change Your World.”
He is the author of the WSJ bestselling book Winning Digital Customers: The Antidote to Irrelevance and is the founder of two companies that enable large brands to win in the digital world, FROM: The Digital Transformation Agency, and Innovation Loft.
FROM helps companies grow revenue across digital channels and has created many award-winning web and mobile products for shopping, banking, travel, and entertainment.
Innovation Loft is NYC’s most unique corporate workshop space that uses a proprietary methodology to bring teams together to maximize creativity and alignment.
Howard’s dozens of Fortune 1000 clients have included Verizon, NBC, Nutrisystem, Viacom, Avis, Universal Studios, JPMC, NFL, and even digital leaders like Facebook, Spotify, and Amazon.
Prior to starting his own business twelve years ago, Howard spent over fifteen years with Capgemini, one of the world’s leading consulting firms, where he was one of the founders of their global digital practice.
Howard speaks regularly at major industry conferences, and has served on the faculty of the NYU Interactive Telecommunications Program.
He is a frequent contributor to CIO Magazine. Howard lives in Mahwah, NJ, just outside NYC with his wife, Lana, a psychologist and his five children.
BOOK NOW FOR your podcast
Howard Tiersky
WSJ Bestselling author of Winning Digital Customers: The Antidote to Irrelevance
-
Mahwah, NJ
- Media & Entertainment
- Retail
- Finance
Howard is the author of the WSJ bestselling book Winning Digital Customers: The Antidote to Irrelevance.
He is also the founder of digital transformation agency, FROM, which has won over 100 awards for user experience design, and helped to redesign the Avis app which is now ranked by JD Powers as #1 in the industry.
In his 25 year career helping large enterprises win in the digital space, Howard has worked on projects for dozens of Fortune 1000 companies and has been named one of the “Top 10” Digital Transformation influencers by IDG as well as by Enterprise 360.
Howard Tiersky is the Founder and CEO of FROM, a proven digital agency that drives customer enthusiasm and bottom line results.
read more
LET'S TALK ABOUT:
- Digital Transformation
- User Experience
- Organizational Change
- Creativity and Ideation
- Designing and Running Workshops
- Scuba Diving
--
Howard Tiersky is a successful entrepreneur who has been named by IDG as one of the 10 Digital Transformation Influencers to Follow Today and by Enterprise Management 360°as “One of the Top 10 Digital Transformation Influencers That Will Change Your World.”
He is the author of the WSJ bestselling book Winning Digital Customers: The Antidote to Irrelevance and is the founder of two companies that enable large brands to win in the digital world, FROM: The Digital Transformation Agency, and Innovation Loft.
FROM helps companies grow revenue across digital channels and has created many award-winning web and mobile products for shopping, banking, travel, and entertainment.
Innovation Loft is NYC’s most unique corporate workshop space that uses a proprietary methodology to bring teams together to maximize creativity and alignment.
Howard’s dozens of Fortune 1000 clients have included Verizon, NBC, Nutrisystem, Viacom, Avis, Universal Studios, JPMC, NFL, and even digital leaders like Facebook, Spotify, and Amazon.
Prior to starting his own business twelve years ago, Howard spent over fifteen years with Capgemini, one of the world’s leading consulting firms, where he was one of the founders of their global digital practice.
Howard speaks regularly at major industry conferences, and has served on the faculty of the NYU Interactive Telecommunications Program.
He is a frequent contributor to CIO Magazine. Howard lives in Mahwah, NJ, just outside NYC with his wife, Lana, a psychologist and his five children.
As seen on
All strategies involve risk. If you want your employees to come to work every day committed to making your story real, they need to see and feel the victory on the other side of that risk and be inspired by what it will mean for themselves, their future, their families, their company, their customers, and the world.
Howard Tiersky, the CEO of FROM, a digital marketing firm, developed an app designed specifically for the workplace by using the Bluetooth on your smartphone.
In this HBR Webinar, Howard Tiersky shares tips on delivering an actionable approach to customer experience and dividing responsibilities among the CIO, the CMO, and other key executives.
Timeline
Oct 2020
Winning Digital Customers: The Antidote to Irrelevance
Howard’s WSJ bestselling book was published.
March 2020
Impactful Online Meetings: How to Run Polished Virtual Working Sessions That are Engaging and Effective
Howard’s Amazon #1 bestseller was published.
Dec 2007 – Present
FROM, The Digital Transformation Agency
Founder & CEO
Howard founded FROM, which has grown to over 100 employees and received over 100 awards for user experience design in the last 12 years
Jul. 1991- Mar. 2008
Capgemini
Vice President, Media & Entertainment
Prior to starting his own business twelve years ago, Howard spent over fifteen years with Capgemini, one of the world’s leading consulting firms, where he was one of the founders of their global digital practice.
1994 - 2000
Ernst & Young LLP
Director of New Media
Howard had the incredible opportunity to launch Ernst & Young’s first internet site, their first intranet siteand to introduce many forms of digital media to the global accounting/consulting giant and their clients.
Ask me
How do I figure out which CX improvements will have the greatest impact? |
What is the best way to approach digital transformation? |
What really IS digital transformation and how do you know when it's done? |
How do I persuade my large organization to make the investments necessary to win in the digital space? |
How do I get ideas from teams that dont seem creative? |