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Ken Gavranovic
Chief Executive Officer at Product Genius
- Business
- Leadership
- Executive
- 📍Alpharetta, GA
Ken Gavranovic is a seasoned technology executive, global keynote speaker, and member of Thinkers50 and the Forbes Council, renowned for helping brick-and-mortar businesses leverage AI and advanced technologies for immediate, impactful results. With over three decades of experience, Ken has collaborated with top venture firms, guiding over 18 successful exits, 35 mergers and acquisitions, and one IPO. Ken’s expertise spans iconic brands like Disney World and 7-Eleven, where he implemented technology solutions that improved customer engagement and operational efficiency.
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LET'S TALK ABOUT
- Embracing AI for Immediate Benefits
- Transforming Customer Experiences with Advanced Technologies
- Strategies for Scaling and Future-Proofing Brick-and-Mortar Businesses
- Startup to High Growth
- Creating High-Growth Companies
- AI Transformation
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As CEO of Product Genius, Ken pioneers AI-powered tools that turn real-time data into meaningful customer interactions, empowering customer-facing businesses to achieve measurable improvements in service and efficiency. His career highlights include founding Interland (now Web.com), where he grew the company from $0 to $200 million in revenue in just three years before leading it through a successful IPO. Ken also held executive roles at New Relic and Cox Automotive, where he spearheaded digital transformation initiatives that enhanced customer engagement and operational performance. Known for identifying and capitalizing on transformative trends, Ken offers invaluable insights for business leaders navigating today’s fast-paced, tech-driven landscape.
BOOK NOW FOR your podcast
Ken Gavranovic
Chief Executive Officer at Product Genius
- 📍Alpharetta, GA
- Business
- Leadership
- Executive
Ken Gavranovic is a seasoned technology executive, global keynote speaker, and member of Thinkers50 and the Forbes Council, renowned for helping brick-and-mortar businesses leverage AI and advanced technologies for immediate, impactful results. With over three decades of experience, Ken has collaborated with top venture firms, guiding over 18 successful exits, 35 mergers and acquisitions, and one IPO. Ken’s expertise spans iconic brands like Disney World and 7-Eleven, where he implemented technology solutions that improved customer engagement and operational efficiency.
read more
Â
LET'S TALK ABOUT
- Embracing AI for Immediate Benefits
- Transforming Customer Experiences with Advanced Technologies
- Strategies for Scaling and Future-Proofing Brick-and-Mortar Businesses
- Startup to High Growth
- Creating High-Growth Companies
- AI Transformation
--
As CEO of Product Genius, Ken pioneers AI-powered tools that turn real-time data into meaningful customer interactions, empowering customer-facing businesses to achieve measurable improvements in service and efficiency. His career highlights include founding Interland (now Web.com), where he grew the company from $0 to $200 million in revenue in just three years before leading it through a successful IPO. Ken also held executive roles at New Relic and Cox Automotive, where he spearheaded digital transformation initiatives that enhanced customer engagement and operational performance. Known for identifying and capitalizing on transformative trends, Ken offers invaluable insights for business leaders navigating today’s fast-paced, tech-driven landscape.
As seen on
“Most of us know that compelling mission, vision, and value statements are critical to business success. Yet even when companies take the time to craft them, these statements are often stuck in a drawer, filed away where no one can see them. Other times, companies plaster their statements all over their walls, where they are usually ignored by longer-term employees who know it’s not how the company actually operates. In the following article, I discuss why and how to create effective statements that will help motivate leaders and employees to work together to achieve shared goals and outcomes.”Â
“First created in the 1970s by Andy Grove and later popularized by John Doerr in his book Measure What Matters, OKRs (objectives and key results framework) can help any organization to enforce a systematic, disciplined process that makes sure employees are working together on the most important actions that will impact the organization. This system encourages employees to focus on what’s vital rather than what’s immediately in front of them. A properly implemented OKR system makes sure that the crucial tasks that will move the business forward get finished first before employees focus on less important activities. ”Â
Timeline
Present
Product Genius
Chief Executive Officer

May 2024 - Present
ACTIONABLE
Chief Executive Officer

Nov 2022 - May 2024
Blameless
Chief Operating Officer

Nov 2020 - Mar 2022
Unqork
SVP

2018 - 2020
New Relic
EVP & GM

2013 - 2018
Cox Automotive
Vice President

2009 - 2010
First Data Corporation
Vice President

Jan 2003 - 2009
Fortress Capital Partners
Managing Partner
1997 - 2002
Web.com
CEO

1995 - 1997
Hostpro UA
Co-Founder

Ask me
| In a world where AI can seem overwhelming, what are the most important AI implementations you recommend for businesses looking to see quick, measurable results? |
| Drawing from your experiences with iconic brands like Disney and 7-Eleven, can you share a specific example of how advanced technology transformed a customer interaction from good to extraordinary? |
| What metrics should leaders be tracking to truly understand the ROI of AI implementations in their customer service operations? |
| As e-commerce continues to grow, what are the key technological strategies that can help physical retail locations not just survive, but thrive? |
| What leadership qualities are most critical for successfully navigating technological disruption in customer-facing industries? |
| What do you believe are the most critical strategic considerations for business leaders who want to leverage AI not just as a technology upgrade, but as a true competitive transformation tool? |