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Ken Gavranovic

Chief Executive Officer at Product Genius

Ken Gavranovic is a seasoned technology executive, global keynote speaker, and member of Thinkers50 and the Forbes Council, renowned for helping brick-and-mortar businesses leverage AI and advanced technologies for immediate, impactful results. With over three decades of experience, Ken has collaborated with top venture firms, guiding over 18 successful exits, 35 mergers and acquisitions, and one IPO. Ken’s expertise spans iconic brands like Disney World and 7-Eleven, where he implemented technology solutions that improved customer engagement and operational efficiency.

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BOOK NOW FOR your podcast

Ken Gavranovic

Chief Executive Officer at Product Genius

Ken Gavranovic is a seasoned technology executive, global keynote speaker, and member of Thinkers50 and the Forbes Council, renowned for helping brick-and-mortar businesses leverage AI and advanced technologies for immediate, impactful results. With over three decades of experience, Ken has collaborated with top venture firms, guiding over 18 successful exits, 35 mergers and acquisitions, and one IPO. Ken’s expertise spans iconic brands like Disney World and 7-Eleven, where he implemented technology solutions that improved customer engagement and operational efficiency.

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As seen on

“Most of us know that compelling mission, vision, and value statements are critical to business success. Yet even when companies take the time to craft them, these statements are often stuck in a drawer, filed away where no one can see them. Other times, companies plaster their statements all over their walls, where they are usually ignored by longer-term employees who know it’s not how the company actually operates. In the following article, I discuss why and how to create effective statements that will help motivate leaders and employees to work together to achieve shared goals and outcomes.” 

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“First created in the 1970s by Andy Grove and later popularized by John Doerr in his book Measure What Matters, OKRs (objectives and key results framework) can help any organization to enforce a systematic, disciplined process that makes sure employees are working together on the most important actions that will impact the organization. This system encourages employees to focus on what’s vital rather than what’s immediately in front of them. A properly implemented OKR system makes sure that the crucial tasks that will move the business forward get finished first before employees focus on less important activities. ” 

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Timeline

Present

Product Genius

Chief Executive Officer

Present

May 2024 - Present

ACTIONABLE

Chief Executive Officer

May 2024 - Present

Nov 2022 - May 2024

Blameless

Chief Operating Officer

Nov 2022 - May 2024

Mar 2022 - Nov 2022

Coursedog

CPTO

Mar 2022 - Nov 2022

Nov 2020 - Mar 2022

Unqork

SVP

Nov 2020 - Mar 2022

2018 - 2020

New Relic

EVP & GM

2018 - 2020

2013 - 2018

Cox Automotive

Vice President

2013 - 2018

2009 - 2010

First Data Corporation

Vice President

2009 - 2010

Jan 2003 - 2009

Fortress Capital Partners

Managing Partner

Jan 2003 - 2009

1997 - 2002

Web.com

CEO

1997 - 2002

1995 - 1997

Hostpro UA

Co-Founder

1995 - 1997

Ask me

In a world where AI can seem overwhelming, what are the most important AI implementations you recommend for businesses looking to see quick, measurable results?
Drawing from your experiences with iconic brands like Disney and 7-Eleven, can you share a specific example of how advanced technology transformed a customer interaction from good to extraordinary?
What metrics should leaders be tracking to truly understand the ROI of AI implementations in their customer service operations?
As e-commerce continues to grow, what are the key technological strategies that can help physical retail locations not just survive, but thrive?
What leadership qualities are most critical for successfully navigating technological disruption in customer-facing industries?
What do you believe are the most critical strategic considerations for business leaders who want to leverage AI not just as a technology upgrade, but as a true competitive transformation tool?

Podcast agent: Kate N

kate@kitcaster.com

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