
Richard White
CEO and Founder at Fathom
Richard White is founder and CEO of Fathom.video, a free app that records, transcribes & highlights your calls so you can focus on the conversation instead of taking notes.
Fathom was a part of the Y-Combinator W21 batch, is one of only 50 Zoom App Launch Partners, and is one of a small handful of companies Zoom has invested in directly via their Zoom Apps Fund.
Prior to Fathom, Richard founded UserVoice, one of the leading platforms that technology companies, from startups to the Fortune 500, use for managing customer feedback and making strategic product decisions. UserVoice was notable for being the company that originally invented the Feedback tabs shown on the side of millions of websites around the world today.
Richard previously worked on Kiko, a company in the first batch of Y-Combinator, with Justin Kan and Emmett Shear who subsequently went on to found Twitch. Richard is passionate about designing intuitive productivity tools with delightful user experiences.
- Tech
- Entrepreneur
- 📍San Francisco, CA
read more
As Founder and CEO of Pain Care Labs Pain Relief, Dr. Amy Baxter’s mission is to eliminate unnecessary pain. She invented and patented VibraCool® Vibrating Cryotherapy to treat tendinitis and decrease opioid use, and her Buzzy® device has been used to control needle pain for over 32 million needle procedures. She has been named a Healthcare GameChanger, Healthcare Transformer, Wall Street Journal “Idea Person”, Most Innovative CEO of the Year by GA Bio, a Top 10 Disruptors in Medical Tech, and “Top Women in Tech to Watch” by Inc. She is currently developing a wearable VibraCool Low Back pain reliever to accompany VibraCool Knee Pain and VibraCool Elbow Tendinitis Relief, and exploring regenerative implications of thermal and vibratory energy. After graduating from Yale University and Emory School of Medicine, she completed pediatrics residency and child abuse and emergency pediatrics fellowships. Prior to becoming a full-time CEO, double-boarded pediatric emergency physician Dr. Baxter founded and directed PEMA Emergency Research, Scottish Rite, Children’s Healthcare of Atlanta. Federally funded for her work in needle pain management, she has published multiple first author papers and textbook chapters and lectures nationally and internationally on sedation, procedural pain management, and the incidence, cause and consequences of needle phobia. To develop her neuromodulation pain reduction platform, Dr. Baxter was awarded a 1.1MM Fast-Track SBIR by the NIH. She wrote the patents for cooling and vibration utilization to decrease pain, and prepared and filed the FDA 510K submission for medical devices, securing the FDA expansion of the utilization to include muscle pain and cosmetic injection pain control. A founding Board Member of the Society for Pediatric Sedation, additional experience includes the Standish board for hospital pain relief, Trustee of the Robert A. Heinlein Butler Library, Editorial Boards of Medscape and Elsevier Pediatrics, and Board Member of the International Women’s Forum Georgia Chapter. She has been named a Fellow of the American Academy of Pediatrics and the American College of Emergency Physicians. Dr. Baxter reviews for multiple scholarly journals, conferences, and national and international grant boards. Speaking venues include Exponential Medicine, Bloomberg, Converge, AARP Life at 50+, TEDx and TEDMED. Dr. Baxter is known for creating and validating the BARF nausea scale for children with cancer. She is also known for turning down Mark Cuban, Robert, and Mr. Wonderful on Shark Tank.

BOOK NOW FOR your podcast
Richard White
CEO and Founder at Fathom
- Tech
- Entrepreneur
- 📍San Francisco, CA
Richard White is founder and CEO of Fathom.video, a free app that records, transcribes & highlights your calls so you can focus on the conversation instead of taking notes.
Fathom was a part of the Y-Combinator W21 batch, is one of only 50 Zoom App Launch Partners, and is one of a small handful of companies Zoom has invested in directly via their Zoom Apps Fund.
Prior to Fathom, Richard founded UserVoice, one of the leading platforms that technology companies, from startups to the Fortune 500, use for managing customer feedback and making strategic product decisions. UserVoice was notable for being the company that originally invented the Feedback tabs shown on the side of millions of websites around the world today.
Richard previously worked on Kiko, a company in the first batch of Y-Combinator, with Justin Kan and Emmett Shear who subsequently went on to found Twitch. Richard is passionate about designing intuitive productivity tools with delightful user experiences.
read more
LET'S TALK ABOUT DEALING WITH AND REDUCING PAIN
- WELLNESS: Emotional well being - how to cope with chronic pain
- SITUATIONAL PAIN - Pull a muscle? Bad back?
- ICE vs HEAT in reducing pain
- RICE - Rest, Ice, Compression & Elevation
- And now VIBRATION - literally shake that pain away
- PILLS: When to ask your doctor for pain pills and how / when to avoid
- OVER THE COUNTER:
- The pros and cons to using topical anaesthetics
--
As Founder and CEO of Pain Care Labs Pain Relief, Dr. Amy Baxter’s mission is to eliminate unnecessary pain.
She invented and patented VibraCool® Vibrating Cryotherapy to treat tendinitis and decrease opioid use, and her Buzzy® device has been used to control needle pain for over 32 million needle procedures. She has been named a Healthcare GameChanger, Healthcare Transformer, Wall Street Journal “Idea Person”, Most Innovative CEO of the Year by GA Bio, a Top 10 Disruptors in Medical Tech, and “Top Women in Tech to Watch” by Inc. She is currently developing a wearable VibraCool Low Back pain reliever to accompany VibraCool Knee Pain and VibraCool Elbow Tendinitis Relief, and exploring regenerative implications of thermal and vibratory energy.
After graduating from Yale University and Emory School of Medicine, she completed pediatrics residency and child abuse and emergency pediatrics fellowships. Prior to becoming a full-time CEO, double-boarded pediatric emergency physician Dr. Baxter founded and directed PEMA Emergency Research, Scottish Rite, Children’s Healthcare of Atlanta.
Federally funded for her work in needle pain management, she has published multiple first author papers and textbook chapters and lectures nationally and internationally on sedation, procedural pain management, and the incidence, cause and consequences of needle phobia. To develop her neuromodulation pain reduction platform, Dr. Baxter was awarded a 1.1MM Fast-Track SBIR by the NIH. She wrote the patents for cooling and vibration utilization to decrease pain, and prepared and filed the FDA 510K submission for medical devices, securing the FDA expansion of the utilization to include muscle pain and cosmetic injection pain control.
A founding Board Member of the Society for Pediatric Sedation, additional experience includes the Standish board for hospital pain relief, Trustee of the Robert A. Heinlein Butler Library, Editorial Boards of Medscape and Elsevier Pediatrics, and Board Member of the International Women’s Forum Georgia Chapter. She has been named a Fellow of the American Academy of Pediatrics and the American College of Emergency Physicians. Dr. Baxter reviews for multiple scholarly journals, conferences, and national and international grant boards.
Speaking venues include Exponential Medicine, Bloomberg, Converge, AARP Life at 50+, TEDx and TEDMED. Dr. Baxter is known for creating and validating the BARF nausea scale for children with cancer. She is also known for turning down Mark Cuban, Robert, and Mr. Wonderful on Shark Tank.
BOOK NOW FOR your podcast
Richard White
CEO and Founder at Fathom
- 📍San Francisco, CA
- Tech
- Entrepreneur
Richard White is founder and CEO of Fathom.video, a free app that records, transcribes & highlights your calls so you can focus on the conversation instead of taking notes.
Fathom was a part of the Y-Combinator W21 batch, is one of only 50 Zoom App Launch Partners, and is one of a small handful of companies Zoom has invested in directly via their Zoom Apps Fund.
Prior to Fathom, Richard founded UserVoice, one of the leading platforms that technology companies, from startups to the Fortune 500, use for managing customer feedback and making strategic product decisions. UserVoice was notable for being the company that originally invented the Feedback tabs shown on the side of millions of websites around the world today.
Richard previously worked on Kiko, a company in the first batch of Y-Combinator, with Justin Kan and Emmett Shear who subsequently went on to found Twitch. Richard is passionate about designing intuitive productivity tools with delightful user experiences.
read more
LET'S TALK ABOUT PRODUCT DESIGN
- Sales
- Startups / Entrepreneurs
- Customer Success
- Startup Strategy
--
As seen on
“Fathom records, transcribes, and replaces note taking with a click of a button on your Zoom calls, so you can simply focus on the conversation at hand.
Easily share call highlights with your team via email, Slack, or auto-generated summaries sent to your CRM.”
“Fathom, a startup that is building an AI notetaker for Zoom, today announced that it has raised a $4.7 million seed round from a range of early-stage investors, including Zoom’s own Apps Fund. Other investors include the likes of early Zoom investors Maven Ventures, Bill Tai and Matt Ocko, early-stage funds Character.vc, Active Capital, Global Founders Capital, Rackhouse.vc and Soma Capital, as well as the CEOs of Reddit, Twitch, Cruise, Mercury, People.ai, Snapdocs and Shogun.”
Timeline
Sep 2020 - Present
Fathom
CEO & Founder
I LOVE talking to customers and prospects. But I hate trying to talk and take notes, trying to edit those notes into something understandable, and the inevitable disappointment of sharing those notes with the team and realizing that they don’t convey the same impact that hearing something first hand does.
Thus was born Fathom, an app for Zoom that allows you to record and highlight, in real-time, your Zoom meetings so you can write your notes later or skip the notes completely and share clips from your calls with colleagues. Fathom is currently free so check it out and let me know what you think!
Oct 2007 - Present
UserVoice
CEO & Founder, Chairman of the Board
UserVoice was born out of my frustrations at Kiko (YC S05) of not having an easy way to understand the firehose of feedback I was getting from our users.
It was only supposed to be a side project that scratched my own itch. 13 years later and it’s a profitable company that taught me almost everything I know about building products and teams. Along the way, I was fortunate enough to raise $9M from some great people and work alongside even more.
I’m proud of the thousands of companies who we empowered over the years from startups like StackOverflow to enterprise companies like Microsoft. But I’m most proud of the work that we did to make it easier for people to influence the products they use every day including the invention of the “Feedback” tab that can still be seen on the sides of thousands of websites.
Oct 2005 - Jul 2006
Kiko.com (YC S05)
Product Design Lead
A single cold email to Justin Kan and Emmett Shear telling them how technically impressive, but poorly designed, their newly launched, web-based calendar app was led to me being the person employed full-time to fix it.
Launched the redesigned Kiko (YC S05) app in 2006 to a number of accolades before we all realized we had no business being in calendaring and selling the company on eBay for $258K (yes, you read that correctly).
Though the business wasn’t a success, it launched the most impactful relationships of my life and gave me the inspiration for my most successful business to-date, UserVoice.
Ask me
As one of the first apps on Zoom and first Zoom investments, what have you learned? |
What are some of the challenges of customer-facing teams in a fully remote or hybrid environment? |
What inspired you to start Fathom? What have you learned about how people use Zoom and take notes? |
How has seed stage funding changed since you raised money in 2008 with UserVoice to today with Fathom? |
What’s the biggest difference between your first startup and your second? |