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Ryan Glasgow
CEO & Founder at Sprig
- SaaS
- Entrepreneur
- 📍San Francisco, CA
Ryan Glasgow is the founder and CEO of Sprig. Sprig is the leading product experience insights platform and works with high-growth companies including Figma, Notion, Loom, and Dropbox.
Prior to starting the company, Ryan was Product Manager and early team member at five different companies that he helped scale from startup to successful exit, including Weebly, which was acquired by Square, and Vurb, which was acquired by Snapchat.
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BOOK NOW FOR your podcast
Ryan Glasgow
CEO & Founder at Sprig
- 📍San Francisco, CA
- SaaS
- Entrepreneur
Ryan Glasgow is the founder and CEO of Sprig. Sprig is the leading product experience insights platform and works with high-growth companies including Figma, Notion, Loom, and Dropbox.
Prior to starting the company, Ryan was Product Manager and early team member at five different companies that he helped scale from startup to successful exit, including Weebly, which was acquired by Square, and Vurb, which was acquired by Snapchat.
read more
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“Today, the company is announcing where some of those funds went: A new feature Sprig calls AI Analysis for Surveys, which, as the name suggests, uses generative AI large language models (LLMs) to intelligently comb through survey data and provide instantaneous insights to the company that conducted the survey.”
“With LLMs, we can save our customers even more time than before. With our prior models, we had a human-in-the-loop review process before customers could see the themes; now, we’re comfortable presenting the themes right away, and doing the review process afterward. Additionally, we’re now able to add a descriptor to each theme to provide more specificity, which makes the insights more actionable.”
“These are just a few of the challenges that pave the path of the PM-turned-founder. Ryan Glasgow knows it well. He started his career as the founding product manager at five different startups, including Vurb (later acquired by Snapchat) and Weebly (later acquired by Square). It was in these roles where he spotted a gap. Release cycles moved quickly, but getting high-quality research was a slog — from the struggle to find participants and the pain of getting ghosted in interviews, to waiting on an overtaxed in-house research team at larger companies and wishing he had one at smaller startups.”
“Sprig, for instance, conducts research through micro-surveys that product managers and researchers can configure easily through a rich template repository, to target when and who to send surveys. Because the surveys are triggered by certain events (e.g., users stuck on a screen for 10 mins after onboarding), they can target the users at the right moment without having to reproduce this journey. ”
“Sprig, a startup offering tools for user and software product research, today announced that it raised $30 million in a funding round from Andreessen Horowitz, Accel, First Round Capital, Elad Gil and Figma Ventures. It brings the company’s total raised to $90 million, which CEO Ryan Glasgow says is being put toward expanding Sprig’s service line, support sales and marketing efforts, and dedicating resources to integrations and partnerships.”
“That’s why we were so excited to meet Ryan and learn about what he was building at Sprig. Sprig provides a seamless way to embed in-app surveys into a product, and uses an event-based architecture to trigger relevant questions in context with user actions. It then leverages natural language processing to aggregate quantitative and qualitative responses at scale. ”
“Co-founder and CEO Ryan Glasgow’s background as a product manager at various companies, including local activity finder Vurb, showed him that the success and failure of companies centers around understanding the customer.”
Timeline
Jan 2019 - Present
Sprig
Founder & CEO
Mar 2014 - Feb 2017
Weebly
Group Product Manager
Dec 2011 - Mar 2014
Vurb
Product Manager
