Taft Love

Laura Purdy is a board certified family medicine physician who is wrapping up 14 years as an officer in the US Army.

Laura started working in telemedicine in 2016 as a full time physician, and became medical director of MDLIVE.

After MDLIVE, Laura become one of the Regional Medical Directors of hims and hers, and entered the telehealth industry gig-economy style.

Laura has now worked for dozens of virtual health companies across the industry and also consults for early-stage telehealth startups in the US and UK. She has 49 (soon to be 51!) state medical licenses and believes in empowering young businesses to meet and exceed their business vision.

Laura has co-founded two telehealth companies and is now lobbying at the federal level to influence change that increases access to care and reduces disparities in telehealth.

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Founder at Iceberg RevOps

Taft Love is a former police officer and federal investigator turned sales operations leader. Taft has built sales, sales development, and operations teams for high-growth startups like PandaDoc, SmartRecruiters, DocSend.

Today, Taft leads sales teams at Dropbox, while also advising and sitting on the board of Iceberg RevOps, a RevOps consulting firm he founded to serve high-growth start-ups. Taft spends his free time with his wife and son, as well as flying his plane on volunteer missions to help people in need get care.

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Taft Love

Founder at Iceberg RevOps

As seen on

How to Prevent and Fix Duplicate Records in Salesforce

“Duplicate records in Salesforce (or ‘dupes’) are hands-down the most common issue that we’re called in to clean up at Iceberg. You might think resolving duplicate records should be a quick and easy fix. But as we’ll see in this article, deduping your records actually takes more tactical work than you’d expect.”